WORKSHOP DESIGN & DELIVERY

Several of these workshops require participants to complete surveys before they attend. Discussion of these survey results becomes a powerful and engaging component of the workshop.

• Integrity
  Today's business climate stresses the need for transparency, accountability, and integrity from organizational leaders at all levels. This workshop emphasizes the importance of values and brainstorms ways to deal with situations that compromise them.
• Empathic Listening Skills
  This workshop teaches the skills involved in understanding both the logic and the feelings behind what the speaker is communicating.
• Conflict Management
  At one time or another, leaders will find themselves feeling uncomfortable about how to handle a conflict. A recent study reported that 42% of a manager's time is spent on reaching agreement with and between others. This workshop illustrates how to address conflict without denying or burying it, and also how to use it to strengthen creativity and harmony.
• Coaching vs. Mentoring
  While coaches and mentors each play important roles in a protégé's development, their relationships are quite different in nature. This workshop helps participants understand the difference between these two roles, and when being in one rather than another is appropriate.
• Recognition, Reward, and Motivation
  This workshop develops three key competencies that are required to recognize, reward, and motivate employees: 1) a genuine interest in others, 2) the ability to set goals and build effective rewards into work, and 3) the ability to motivate people to pursue the goals that have been set.
• Leading Change
  In today's world of work, change management is a key challenge for any leader. This workshop allows participants to practice applying an eight-step model that will ensure that they manage change effectively.
• Increasing your Communication Power with Customers
  When you can identify the unique communication needs of others, you can use your own personalized style to meet these needs. Such skills contribute to better relationship building, clearer lines of communication, and increased overall customer-focus. Participants will be able to identify the type of communication that will be most effective with different prospects.
• Business Development: Techniques to Capture New Business
  It is no secret that today's business landscape is highly competitive. So how does one successfully sell business in a market full of companies like yours all trying to ‘win’ the same customer? “Techniques to Capture New Business” teaches fundamental sales and marketing strategies that are driven by an interpersonal approach. Participants go out and try this approach, then come back to receive further coaching as they develop these critical, complex skills.
• Creativity vs. Innovation
  Leaders must be able to distinguish between generating ideas (i.e., coming up with something new) and encouraging the organization to use them for bottom line success. The secret is a two-step process: 1. generate many new ideas, and then 2. narrow the many down to a few that will help the organization get ahead of the pack.
• Team Effectiveness Survey
  As a springboard to building stronger, more focused teams, this workshop identifies the strengths and developmental needs of a team as a whole, then encourages goal setting as a means to improve functioning.
• Feedback & Flourishing Teams
  When used effectively, both positive and negative feedback can contribute to building high performance teams. Feedback also helps to create a flourishing environment in which teams will work best. This teambuilding experience helps team members practice giving feedback to one another.
• What's your Type? Understanding Your Personality Type Within a Team
  Each unique personality type has value. Acknowledging the different types within a team allows its members to be more aware of themselves and of others, and to ultimately draw on this awareness to work more effectively together.
• Women in Leadership
  This workshop examines the topic of women in leadership roles. By identifying factors that influence women's mobility within and between organizations, this workshop assists in building strategies for retaining and engaging high potential female leaders.